Dispute Guards

Start by email or contact form

Tell us about your business and the work you need.

A short description is enough to start. Tell us whether you need chargeback management, ongoing prevention or help around a launch or busy period. Keep customer files and sensitive payment information out of this first contact.

Tell us briefly what needs attention. Do not attach customer files or payment details.

Controller: Westhoff Disputes Control (registered trading name). We use your enquiry to reply and prepare a proposal. Non-converting enquiries: up to six months after last contact, unless retention is justified. Privacy and rights.

You can also write to info@disputeguards.com.

Questions before you delegate.

Which records do you need?

Only records relevant to the agreed case or review. The first email needs no customer files. We define sources, access and retention before requesting evidence.

How are fees agreed?

You receive an individual proposal based on the assignment or ongoing scope, volume and dedication. Prevention is a separately scoped service, with its own agreed fees.

How do we provide access?

We agree the authorised sources and the access needed for the work. Never send passwords or payment credentials through the public form.

Can we change or end the service?

We agree notice, access revocation, handover of open work and applicable retention in the service terms before onboarding.