A strategic Chargeback Vulnerability Audit for ecommerce, SaaS and subscription businesses. We uncover operational weaknesses, evidence gaps and preventable dispute drivers that silently reduce revenue.
Most businesses only focus on defending chargebacks after they occur. This audit identifies the operational and structural reasons why disputes are happening and where preventable revenue leakage exists.
End-to-end analysis of the customer journey from purchase to fulfilment and post-sale experience.
Evaluation of dispute evidence quality and win-rate optimisation opportunities.
Identification of recurring patterns behind chargeback volume and fraud signals.
Review of payment, fulfilment and dispute handling systems.
Identification of vulnerabilities, evidence gaps and operational inefficiencies.
Prioritised improvements designed to reduce preventable chargebacks.
Clear implementation plan with expected impact areas.
Structured analysis of vulnerabilities and dispute drivers.
Prioritised roadmap to reduce chargebacks and improve win rates.
Estimated areas of preventable revenue loss and optimisation potential.
Typically 1–2 weeks depending on business complexity.
Read-only access or exported reports are usually sufficient.
The audit identifies opportunities. Results depend on implementation.
Tell us about your business and current dispute challenges.