Dispute Guards

A specialist ally for your business.

Dispute Guards brings chargeback management and ongoing prevention together through direct attention, clear responsibilities and follow-up of the agreed work.

Management and prevention, with continuity

Disputes Management covers assessment, evidence, authorised submission and chargeback follow-up. Disputes Prevention analyses agreed operational sources, recommends action, sends issue alerts and reports monthly. Choose a defined assignment or an ongoing relationship.

Specialist knowledge applied to commerce

Your service is led by a professional holding the CPFPP — Certified Payments and Fraud Prevention Professional — credential, with master’s-level training in Ecommerce Management.

Attention arranged around your operation

Availability for evening, night, weekend and public-holiday needs, with agreed channels and response arrangements. Review scope and frequency are tailored to your business; Prevention operational actions remain with the client.